Effective Date: 31 March 2025

Introduction

Offer Choice (referred to as "we", "our", or "us") is a trading name owned and operated by Compare Corp Pty Ltd (ABN 29 648 087 414). We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal information when you engage with us, including by consenting to receive marketing communications by phone, SMS, and email.

1. Collection of Personal Information

We collect personal information, including your name, residential address, contact details (such as phone number and email address), and preferences for energy, health, insurance, broadband, solar, or energy efficiency services. This information is collected directly from you when you provide it through forms, online submissions, or other communications with us.

2. Use of Personal Information

By clicking "Submit", you consent to the following uses of your personal information:

Contacting you via phone, SMS, and email about our current offers, including insurance, health, broadband, energy retail, energy efficiency, and solar services.Facilitating renegotiations of contracts for the sale and supply of electricity and/or gas.Tailoring our communications and offers to your preferences and interests.Complying with legal and regulatory obligations.

This consent remains valid until you choose to opt out.

3. Disclosure of Personal Information

We may share your personal information with trusted third-party partners to provide the services or offers mentioned above. These partners are required to handle your information in accordance with this Privacy Policy and applicable privacy laws.

We may receive commissions or fees from service providers when you use our services to compare or switch products. These commissions help us provide our services at no cost to you.

4. Market Coverage Disclaimer

Please note that we do not compare all products or providers in the market, and at times, certain brands or plans may not be available for comparison. While we aim to offer a range of competitive options, our comparisons are not exhaustive and should not be considered a complete representation of the market.

5. Your Rights

You have the right to:

Access and Update: Request access to the personal information we hold about you and correct any inaccuracies.
Opt Out: Withdraw your consent for marketing communications at any time by emailing us at [email protected]. Once you opt out, we will cease sending marketing communications.
Complain: Lodge a complaint with us if you believe we have breached your privacy. If unsatisfied with our response, you can contact the relevant privacy authority.

6. Security of Personal Information

We implement reasonable security measures to protect your personal information from unauthorised access, misuse, or disclosure. However, no data transmission over the internet can be guaranteed as completely secure.

7. Retention of Personal Information

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

8. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or applicable laws. Any changes will be posted on this page with the updated effective date.

Contact Us

For questions or concerns about this Privacy Policy or to exercise your rights, please contact us at:

Email: [email protected]